FAQ

How long does it take to receive an order?

Our average delivery time is between 14 working days. You can also track your package directly on our website.

Where do we deliver and what are the shipping costs?

We deliver everywhere in the world. For France the delivery is free, for Europe (France excluded) the delivery is 3,00€ and for the rest of the world the delivery is 5,00€.

Where do you come from?

Our company is located in France near Rouen.

I have the wrong address, what should I do?

Don't worry, if your order has not been sent yet, contact us immediately and we will be happy to update your information.

Is your website secure?

Yes, our website is 100% secure. For your payments, we use external platforms to guarantee optimal security.

What are the payment methods ?

Currently, you can pay by credit card on our site.

What happens if I am not satisfied with my product?

We offer a money back guarantee. If, for any reason, the product does not meet your expectations, you can return it within 14 days after receipt and we will refund your money.

For more information, please see our refund policy.

What currency are you using?

We are selling in USD.